About etech
About etech
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the chance to multi-activity answering numerous chats/phone calls and navigating smoothly between both of those mediums.
expertise Operating as A part of a collaborative workforce - we function with each other to be certain purchasers have an exceptional purchaser working experience when they spot an get
Take inbound or make outbound phone calls to clients with the objective of speaking about non- revenue associated issues.
From a worldwide outsourcing Answer service provider to a full-fledge buyer experience administration enterprise, Etech delivers products & services of digital engagement, AI-enabled engineering computer software for shopper engagement and high quality monitoring, omnichannel CX support, good quality monitoring expert services and is a technologies partner for major makes all around the world.
you can receive the eye and aim of the boutique devices integration corporation Along with the resources and attain of the nationwide Command programs integration and automation organization.
shown capability to meet up with deadlines, complete crucial time sensitive tasks & adapt speedily to last minute modifications
ought to have the capacity to Prioritize tasks and cope with a number of jobs at just one time; successfully converse utilizing right grammar and syntax (English); deal with irate customers with tolerance, professionalism and courtesy; Handle crisis conditions promptly and with discretion; Make overhead announcements with Skilled tone and language; Exhibit knowledgeable graphic and demeanor constantly; Pass capabilities checks which incorporates standard qualifications tests.
power to give whole notice to what Other individuals are expressing and to actively glance for tactics to help you people today
OUR eyesight To make a impressive variance for each other, our prospects, and within just our communities.
capability to give full awareness to what other people are indicating also to actively glimpse for methods to assist people
choose responsibility and initiative to create core abilities and competencies by remaining associated with each individual aspect of personal growth.
Oversee the event and implementation of CTI options, ensuring integration with current methods and compliance with sector expectations.
expertise working as Component of a collaborative workforce - we function with each other to ensure buyers will be able to use our services without any difficulties and great expertise is offered throughout just about every conversation.
Analyze and synthesize consumer research findings, translating elaborate user experiences into actionable insights and more info identifying core problems to solve.
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